Order Processing

• Orders placed before 12:00 PM AEDT on business days aim to ship the same day.
• If delays occur, we’ll notify you via phone or email with an updated dispatch date.

Delivery Timeframes

• Standard delivery: 2–3 business days (depending on location).
• Overnight delivery: Available in most areas via TNT or AusPost.
• Oversized items: May take 2–4 business days via road freight.
• Delivery is within Australia only, unless otherwise agreed.

PO Boxes & Postal Lockers

• Delivery to PO Boxes/Post Lockers via AusPost is possible for eligible items.
• If delivery isn’t possible, we’ll contact you for an alternative address.
• Additional charges may apply.

Tracking & Confirmation

• Once dispatched, you’ll receive a confirmation email and invoice.

Missed Deliveries

If you're unavailable at delivery:

• Your order may be sent to a local depot, post office, or re-delivered later.
• You’ll receive a text or card with instructions for redelivery or pickup.

Redirection Requests

If you need to change the delivery address after dispatch, we’ll try to help—additional charges may apply.

Delivery Estimates

• Estimated times are provided at checkout and are not guaranteed.
• Out-of-stock items may extend delivery times.
• Delays may occur due to stock levels or events beyond our control.

Need Help?

📧 Email: interfree@interfree.com.au